Interviewed on the Customer Insight Leader podcast

Customer Insight Leader podcast interview with Randy Krum

I was recently interviewed by Paul Laughlin on Episode 42 of the Customer Insight Leader podcast. We covered a wide range of topics from my background leading into data visualization and infographics, visualizing consumer research data, running the Cool Infographics website, and how to show off your data visualizations skills when job hunting.

From Paul’s episode description:

For episode 42 we again venture to the USA and talk with Randy Krum the creator of the famous CoolInfographics website. Randy is a data visualisation designer with his own design agency (InfoNewt), teaches a University course and is a published author. His book is “Cool Infographics: Effective Communication with Data Visualisation and Design” and he's also active in organising Data Viz Meet-up groups. So, we had plenty to chat about.

In this conversation we explore Randy's career story, including the role for blogs to visually share others' content & showcase your work. We also discuss the continued role for infographics, as well as solely effective data visualisations. Randy shares what has helped him through his career & we consider when firms might choose to bring in an external design agency. Well worth a listen, especially for those interested in the role of visual communication beyond just charts.

I love Paul’s description of his podcast series: “Helping you through the morass of language & hype surrounding Data Science, Analytics & Customer Insight.”